We offer a ten day money-back guarantee on any wig (or accessory) purchased on our website. If you make a purchase and decide to return it, just be sure to contact us within 10 days of receipt of your order regarding your intention to return. In turn, we will issue a Return Merchandise Authorization. Upon receiving your return in original purchase condition, we will issue a full refund to your credit card.
We also provide for a 1 year manufacturer warranty against defects in workmanship. The warranty is a fix-or-replace warranty, at our discretion. The warranty does not cover damage due to misuse or lack of proper care.
Orders placed on our website are normally shipped within 2 business days. If you require faster processing, please call or email to see if it will be possible. Shipping charges are assessed at the time of your order and are calculated based on weight and distance. Generally, ground and expedited shipments are sent via USPS and overnight orders via FedEx. If you would prefer one particular carrier, please do tell us by calling, emailing, or leaving a note on the order. We can accommodate.
Our wigs are stocked uncut and unstyled. By default, when an order is placed for a human hair wig on the website, one of our in-house professionals will cut and style the wig to look just like the photo.
Absolutely. If you would like to have your wig custom styled, please leave a note with your order (there is a place to do so) describing how you would like your wig styled. If you would like, you may email us a photo of a style you like and we can then cut and style your wig to look like your photo. If you will be sending in a photo, please place your order, then send the photo via email to service@FortuneWigs.com with your order number in the message header.
5..What is the difference in quality between the hair used in your Fortune™ Virgin European Human Hair Wig line and the hair used in the Mazali™ Asian Human Hair Wig line?
Our virgin European hair is sourced in Eastern Europe. The hair is 100% virgin and unprocessed. Virgin European hair is universally recognized to be the highest quality in human hair available in the world. The hair is known for its silky texture and fine strands. Since the hair is naturally fine, no chemical processing is required. Additionally, due to the fact that the hair is available in all colors naturally, it does not need to be processed for color. Hence the term virgin. Untouched. Natural.
The vast majority of Asian (and Indian) hair is naturally thicker and coarser than European hair. The hair is treated to make it finer and then the hair is colored. This abundant chemical processing means the hair is more apt to frizz, does not look quite natural, and has a short lifespan.
Our Asian hair is different. We source the hair for our Mazali™ human hair wigs from a small region on the North-Eastern border of China. This area borders on Russia and the hair found in these parts is much closer, ethnically to European hair. Due to its naturally fine and silky texture, the hair requires no chemical processing like Remy hair. However, due to the fact that the locals have very dark hair, we do color process the hair. This can also be referred to as minimally processed hair. Second to virgin European hair, this hair is the finest in the world.
We only use Grade A Virgin European hair for our Fortune™ wigs.
The hair used in Comfort™ line of monofilament wigs (designed for those with little or no hair) is exactly the same as the hair used in our Mazali™ line, highest quality, minimally processed Asian hair.
In comparison to other brands, a price point of $2,000.00 for a Grade A Virgin European hair wig with a French Top is considered to be discounted. Sure, $2,000.00 is a lot of money but you are paying for perfection in terms of appearance. Additionally, due to the fact that the hair is virgin, the expected lifespan with proper care is up to 10 years so it is a long term investment.
The two biggest factors in the cost of a virgin European hair wig from Fortune™ is the hair itself and the expensive French Top sewing process. The process used to create our virgin European hair wigs and our Mazali™ Asian hair wigs are nearly identical. The difference in cost is the hair. Due to the minimally processed nature of our Asian human hair wigs, the expected lifespan is 5 years with proper care (vs. up to 10 yrs. with virgin hair).
Our Comfort™ human hair wigs are sewn with a monofilament top where the real scalp is visible at the hair part for a completely natural look for those with little or no hair. This sewing process is also much cheaper than a French Top and accounts for the lower price of these wigs.
A European hair wig from Fortune™ will last up to 10 years with proper care and a wig from one of our Asian hair lines (Mazali™ & Comfort™) has an expected lifespan of up to 5 years.
All of our human hair wigs are multi-directional. The location of the hair part can be changed. Our unique multi-directional part allows for unlimited styling possibilities, just like naturally growing hair.
At Fortune™, we are the source. In business for over a decade, we manufacture for our own line of human hair wigs as well as Private Label manufacturing for other brands.
We do offer a custom hairpiece service. We create all types of custom hair pieces, from, full wigs to extensions and toppers. A custom wig can be designed to match your natural hair exactly with a custom made cap created just for you. To request a custom quote, please email service FortuneWigs.com with "Custom Quote" in the message header.
The term Remy is a generic term that is used to describe better quality, minimally processed hair. The term itself is also often used to describe lesser quality, very processed human hair. Our European human hair wigs are made with Grade A European hair, a class all on its own. Our Asian hair wigs are made with highest quality minimally processed human hair. In comparison to "Remy" hair wigs available on the internet, our hair quality is definitely superior.
The first question that needs to be answered is whether or not you have naturally growing hair. If not, a monofilament (Comfort™) wig is the right choice for you, designed for those with little to no hair.
If you do have naturally growing hair and are just looking to wigs as a fashion accessory, you do not want your scalp showing through (since it won't show, your hair will) as with our monofilament wigs. Instead, you would want either a Mazali™ or a Fortune™. The design of these wigs are identical. Both are created with comfort designed, stretch, adjustable caps. The hair is sewn with our multi-directional French Top. The difference is the hair. The Mazali™ line is created with premium Asian hair and the Fortune™ line is created with grade A virgin European hair, the best in the world.
We do not use baby hair in the creation of our human hair wigs.
The answer to each of these questions is yes. Due to the nature of the higher quality hair that we use, the wigs can be styled like normal hair, even using heat appliances like hair-irons. Like normal hair, excessive use on high heat settings can damage hair. Be sure to follow the instructions with each appliance.
The hair can be colored or highlighted as desired.
Highlights can be added. However, since the hair is color treated, the new color may or may not take.
We stock our wigs in medium density. Should you require lower or higher density, we can accommodate. Please inquire.
Hair can be added by our professionals or by a 3rd party of your choice.
Our Fortune™ and Mazali™ lines are both created with a French Top. The hair is sewn through a skin colored piece of silk for a naturally growing appearance.
All of our wigs are designed with an adjustable cap for maximum comfort and the most perfect fit possible. Read our Tips & Tricks for more information.
Please Click Here for details on how to wash human hair wigs.
25.What is the difference between Monofilament Top and Comfort Top human hair wigs?
25.What is the difference between Monofilament Top and Comfort Top human hair wigs?
The difference is the cap. The cap on our Monofilament Top human hair wigs is see-through at the roots to expose the scalp for a natural look for those with no hair. Our Comfort Top human hair wigs are made with the same hair and cap structure as the Monofilament Top. However, the Comfort Top wigs have a scalp colored silk lining sewn into the cap to effect a naturally growing look for those who have hair. Additionally, the cap on our Comfort top wigs has several hair grip clips to keep the wigs in place while the Monofilament Top wigs rely on the traction provided by the gauze like Monofilament top to keep the wig in place.
